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Try to reset here for your apple password.
https://appleid.apple.com/#!&page=signinWhen you're asked to enter your Apple ID, click Forgot Apple ID.
Enter your first name, last name, and email address.
If you enter the wrong email address, you can try again with a different one.
Follow those online prompts after you enter your information.
Tell me if you get an error or are able to reset in a reply.
Do you still need help with this issue?