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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I was taliking to a technician and lost her. Version10.6.8.

Customer Question

I was taliking to a technician and lost her
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?
Customer: version10.6.8
JA: Have you installed any updates recently?
Customer: no
JA: What troubleshooting have you tried?
Customer: I tried 310 SURF
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Mac
Expert:  Jon replied 2 months ago.

Hi my name is***** me take a look at your original question so I don’t miss any details.

Expert:  Jon replied 2 months ago.

I am sorry you lost the one you were talking to but what did you need help with?

Expert:  Josh replied 2 months ago.

I apologize that you had to wait a while for a response.

Do you still need help with your issue?

Customer: replied 2 months ago.
No - we are leaving in a few minutes for the airport.
Expert:  Josh replied 2 months ago.

Okay, thank you.