How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I just downloaded Firefox and now am trying to input a

Customer Question

I just downloaded Firefox and now am trying to input a questionnaire on it that needs to be filled out on Firefox and not Safari (which I generally use). I can't figure out how to get the questionnaire inputted or downloaded or whatever you call it. Can you help?
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?
Customer: Yosemite
JA: Have you installed any updates recently?
Customer: No, unless the GeekSquad did when I had the computer in recently.
JA: What troubleshooting have you tried?
Customer: On this particular problem?
JA: Anything else you want the Mac expert to know before I connect you?
Customer: Just that I am technically challenged.
Submitted: 3 months ago.
Category: Mac
Expert:  Jason Jones replied 3 months ago.


I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

May I connect with you remotely to troubleshoot the issue directly?

I will be standing by, looking forward to your response.

Thank you,