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Robert, consultant
Category: Mac
Satisfied Customers: 9103
Experience:  many years in the computer consulting industry
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I have a new credit card now for my itunes,i want to update

Customer Question

i have a new credit card now for my itunes,i want to update my account.
JA: Have you contacted anyone about your account?
Customer: i called the phone # and they suggested i try the computer,
JA: Have you installed any updates recently?
Customer: i called the phone number, and they said to try the conputer
JA: What troubleshooting have you tried?
Customer: none, i just need to give apple my new credit card number
JA: Anything else you want the Mac expert to know before I connect you?
Customer: my card is still with cibc bank, but it is now visa not mastercard
Submitted: 2 months ago.
Category: Mac
Expert:  Robert replied 2 months ago.

Hi, I'm Robert and I'll be helping you with your computer question.

Expert:  Robert replied 2 months ago.

doing it on the computer is actually a royal pain or impossible with apple

its much easier on a phone

  • Open the Settings app on your iPhone.

  • Select iTunes & App Stores

  • Your Apple ID will be at the top: tap on it.

  • On the pop-up, tap View Apple ID.

  • You’ll be prompted to enter your Apple ID password.

  • Tap Payment Information.

  • remove any non working or expired credit card

  • enter the payment information of the new credit card you want to use.

  • Once all the information is entered including the billing address associated with your credit card, tap Done at the top. And tap Done again to exit Apple ID Account Settings.

Customer: replied 2 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Robert replied 2 months ago.

you need to answer me a couple of times before i can put up the offer for a phone call

thats just a bug in the website

please just type in here

or if the information i have already provided works for you then please just take a moment to give me an excellent rating