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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Is it possible to get help in Spanish? It's about my Itunes

Customer Question

Is it possible to get help in Spanish?
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?
Customer: It's about my Itunes account
JA: Have you installed any updates recently?
Customer: Tell me that my account is disabled
JA: What troubleshooting have you tried?
Customer: In all my attempts it indicates that I communicate with attention to the client
JA: Anything else you want the Mac expert to know before I connect you?
Customer: I change my phone and I can not reincarnate all my apps
Submitted: 2 months ago.
Category: Mac
Expert:  Jay D replied 2 months ago.

Hello, my name is***** will be assisting you today. Please give me a few moments to go over the question and I will then reply to you. Thanks.

Expert:  Jay D replied 2 months ago.

Hi assuming that you have entered your same apple ID and password ***** you should just have to go to the app store and you can manually download them again.