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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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The iCloud is on my phone that i brought online and i can't

Customer Question

hi the iCloud is on my phone that i brought online and i can't contact the owner?
JA: How old is the phone?
Customer: its an iPhone 7s i brought ut on the weekend and i don't think they realised they dent clear the phone portly?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: properly
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: i have connected it to tine and the iCloud is still on there and i also have contacted apple but they told me today they can't contact the owner of the phone
Submitted: 2 months ago.
Category: Mac
Expert:  Kris R replied 2 months ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris R replied 2 months ago.

Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.