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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I can't access characters on the top line of my iphone 5

Customer Question

I can't access characters on the top line of my iphone 5 keyboard e.g. QWERTY or the the numbers. How can I fix that
JA: What's the make/model of your device? How old is it?
Customer: Apple 5c and it's 2 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Only since yesterday. I tried to erase the content as I'm giving it away.
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: Not really.
Submitted: 2 months ago.
Category: Mac
Expert:  JJesus Perez Gonzale replied 2 months ago.

I can assist you

Customer: replied 2 months ago.
ok
Expert:  JJesus Perez Gonzale replied 2 months ago.

What seems to be the problem?

Customer: replied 2 months ago.
No thanks. I will try elsewhere
Expert:  JJesus Perez Gonzale replied 2 months ago.

I am trying to assist you with your problem.