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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I am trying to use my i tune card on my phone and when i put

Customer Question

I am trying to use my i tune card on my phone and when i put in the code for the card and it comes up already used. It brand new card bought this morning. how do i fix it
JA: How old is the phone?
Customer: the phone is 3 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: this is the first time having issues using a i tune card on the phone
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: when the cards code number is ***** in it says the card has been redemmed, which it has not been used until now
Submitted: 2 months ago.
Category: Mac
Expert:  Josh replied 2 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 2 months ago.

Have you given the code to anyone else?