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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I keep getting this on my Mac "To use the "java"

Customer Question

I keep getting this on my Mac"To use the "java" command-line tool you need to install a JDK."Here's the link it goes to... https://assets.aarp.org/rgcenter/consume/2008_17_poa.pdfthe next line says,"Click "More Infor..." to visit the Java Developer Kit download website." And heres' the link that it directs me to... https://assets.aarp.org/rgcenter/consume/2008_17_poa.pdfThen the buttoms are "More Infor..." and "OK"What is this? I've tried to get rid of it to no avail. Can you help?
Submitted: 12 days ago.
Category: Mac
Expert:  Jon replied 12 days ago.

Hi my name is***** me take a look at your original question so I don’t miss any details.

Expert:  Jon replied 12 days ago.

OK, are you trying to install anything and this java link / .pdf keeps bothering you?

Expert:  Jon replied 12 days ago.

Or maybe you are trying to open something like an app or file that requires Java? What usually triggers this java thing to open?

Customer: replied 12 days ago.
No. And I try to install this program just to stop this from popping up but to no avail.
Expert:  Jon replied 12 days ago.

Do you mind if I connect to your mac so you can show me exactly what is happening?

Customer: replied 12 days ago.
No, it just pops up 2 to 3 times per day randomly.
Expert:  Jon replied 12 days ago.

Yes, that would annoy me as well,

In order to remote assist I just need you to do the following:

1. Click this link -> https://get.teamviewer.com/jonjatech

2. A file will automatically download, when finished downloading, click the file to open

3. Double click the icon inside in order to connect

Expert:  Jon replied 12 days ago.

OK trying to connect now.

Expert:  Jon replied 12 days ago.

are you getting any message on your screen to accept the remote session? Maybe a button for yes or ok or anything like that?

Expert:  Jon replied 12 days ago.

Can you try to open the team viewer file again looks like you may have disconnected?

Expert:  Jon replied 12 days ago.

Are you still there?

Customer: replied 12 days ago.
I don't want to pay $39 dollars. Thank you though:)
Expert:  Jon replied 12 days ago.

No problem.

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