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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I just installed Quark this morning, but when I go to open

Customer Question

I just installed Quark this morning, but when I go to open it, it says that the Quark is damaged. What do I do now?
JA: How much experience do you have with this particular machine?
Customer: It is a renewed mini mac that I have been using for a few weeks. I just had the OS system updated to Sierra yesterday so that I could get the quark installed.
JA: Have you installed any updates recently?
Customer: Just quark. I have to install photoshop and illustrator once I get quark running.
JA: Anything else you want the computer expert to know before I connect you?
Customer: The quark program I have is thru Academic Superstore and is installed on my mac at work. I am trying to get the 2nd quark installed on my home computer.
Submitted: 13 days ago.
Category: Mac
Expert:  Christopher Bessler replied 13 days ago.

What version of Quark did you install?

Was it from the CD/DVD? Or did you download it and install it?