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Hi my name is***** me take a look at your original question so I don’t miss any details.
Please ignore any offers for remote assist as those are automated and not sent by me personally.What account are you trying to log into , is it your apple ID account that you forgot the password *****?
Hi there I would like to assist you with this problem, I believe I can get you to a solid answer and solution.
Hi, did you still need assistance.
No problem what application are you using to open your books on your ipad?