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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I cannot reset me apple phone person - out of country for a

Customer Question

I cannot reset me apple phone person - out of country for a couple of weeks? Don't know what to do - need to speak to person
JA: How old is the phone?
Customer: Io6
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Everything - my I pad also
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: Just don't understand why suddenly it asks for new people and won't accept it
Submitted: 3 months ago.
Category: Mac
Expert:  David replied 3 months ago.

Hi my name is ***** ***** to JustAnswer. I am reviewing your question and will post a reply ASAP.

Expert:  David replied 3 months ago.

Can you describe what it asks for when you say 'new people'?