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go to Safari > Preferences > Advanced and check the ‘Show Develop menu in menu bar’ box. Then from the Safari Menu, select Develop > Empty Caches
Once done, close and open Safari and tell me how it then operates please
Restart the mac and try again please
Hello. My name is ***** ***** I'm here to provide you with remote support when you are ready to continue. Please let me know when you can continue.
Please download and install this so that we can do the remote support session.
Let me know when you are ready to proceed.
Could you please tell me your "AnyDesk Address" so I may connect?
Oh the program is not yet installed. Please double click that .dmg file and install the software.
Please double click that to open the program. Once open you will see your Anydesk Address
It says that when you try to open AnyDesk?
Let's try another software then.
Please select "Free for friends and family"
Is the program installed?
Please let me know your ID and Password ***** I may log in
It will be here
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