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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I have an iPhone4. I do not have wifi. My phone is telling

Customer Question

I have an iPhone4. I do not have wifi. My phone is telling me to log in to apple to unlock it and go to cellular data. I tried to set up an apple id and password ***** accidently put in***@******.*** instead of***@******.*** and can't correct my mistake
JA: When did you last reset your Apple ID or password?
Customer: I don't remember. A long time ago.
JA: Have you installed any updates recently?
Customer: yes
JA: What troubleshooting have you tried?
Customer: I tried to set up an apple account. I accidently typed***@******.*** instead of***@******.*** and can't correct my mistake.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: My phone is locked. I don't remember my user name and password ***** unlock it
Submitted: 3 months ago.
Category: Mac
Expert:  Justin Johnson replied 3 months ago.

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

Expert:  Justin Johnson replied 3 months ago.

The only way to resolve this matter is to have this email account. Can you get Verizon to allow you to have that account?