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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Excel won't open on MacBook air. 6 years old. 10.12.5, No,

Customer Question

Excel won't open on MacBook air.
JA: Just to clarify, how old is your MacBook Air and what operating system are you running?
Customer: 6 years old. 10.12.5
JA: Have you installed any updates recently?
Customer: No
JA: What troubleshooting have you tried?
Customer: nothing
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Mac
Expert:  Justin Johnson replied 3 months ago.

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

Expert:  Justin Johnson replied 3 months ago.

I can help. It will require Remote Tech Support.

Customer: replied 3 months ago.
Please call me to discuss.Cell:(###) ###-####
Expert:  Justin Johnson replied 3 months ago.

We can talk on the phone if there is a request for remote tech support.

Customer: replied 3 months ago.
Please call me.
Expert:  Justin Johnson replied 3 months ago.

Once you accept the offer I will give you a call.

Customer: replied 3 months ago.
I know longer need your assistance. Please do not bill me the extra $25.Thanks
Expert:  Justin Johnson replied 3 months ago.

Cheers!