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Jason Jones
Jason Jones, Mac Technician
Category: Mac
Satisfied Customers: 16041
Experience:  Several years of supporting Mac systems.
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It says that safari is blocked because of a porn site I

Customer Question

it says that safari is blocked because of a porn site I visited
JA: What's the make/model of your device? How old is it?
Customer: i called number and they had me buy i tune cards etc etc
JA: How long has this been going on? What troubleshooting have you tried?
Customer: nothing i called the number they supplied is it a scam
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: the number was844(###) ###-####
Submitted: 10 days ago.
Category: Mac
Expert:  Jason Jones replied 10 days ago.

Hello,

This is most definitely a scam. Do not give them any information regarding the iTune cards.

Are you able to access any websites in Safari at all?

Please, send type your message below in the box and click the Send button.

Thank you,

***** *****

Expert:  Jason Jones replied 10 days ago.

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Customer: replied 10 days ago.
I already spent 550 dollars in I tune careds
Expert:  Jason Jones replied 10 days ago.

I am very sorry to hear that. Did you give the scammer the iTune card numbers?

Customer: replied 10 days ago.
emailed them and gave them security numbers in settings
Customer: replied 10 days ago.
what do ido
Customer: replied 10 days ago.
Expert:  Jason Jones replied 10 days ago.

You gave them the card information. There is nothing that you can do now to recover your money unless they have not taken the money off the cards, yet.

Please, try loading the iTunes cards into your Apple account. If they have not debited the cards yet, you will be able to debit the money back to yourself.

Do you want to try that and report back to me?

Expert:  Jason Jones replied 10 days ago.

If you wish, I can remotely connect to one of your computers and see if we can redeem the cards into your own account.

Expert:  Jason Jones replied 10 days ago.

Time is of the essence in your case. Were you able to load the cards into your Apple account?

Also, you will need to contact your local authorities (the Police) and report this crime of fraud with them. They will be able to help a bit more in this case.

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