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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Cannot sign into my Word account on the Ipad, two years Air

Customer Question

cannot sign into my Word account on the Ipad
JA: How old is your iPad, and what model are you using?
Customer: two years Air Pad
JA: Have you installed any updates recently?
Customer: yes I tried to install Word
JA: Anything else you want the computer expert to know before I connect you?
Customer: That's about it
Submitted: 14 days ago.
Category: Mac
Expert:  Christopher Bessler replied 14 days ago.

What, specifically is happening? Once you load word for iOS as an app, and you try to open it, what do you see?

Is there an error message?

Let me know...