How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

Cannot sign into my Word account on the Ipad, two years Air

Customer Question

cannot sign into my Word account on the Ipad
JA: How old is your iPad, and what model are you using?
Customer: two years Air Pad
JA: Have you installed any updates recently?
Customer: yes I tried to install Word
JA: Anything else you want the computer expert to know before I connect you?
Customer: That's about it
Submitted: 14 days ago.
Category: Mac
Expert:  Christopher Bessler replied 14 days ago.

What, specifically is happening? Once you load word for iOS as an app, and you try to open it, what do you see?

Is there an error message?

Let me know...