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Mr.Med
Mr.Med, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 1507
Experience:  if you looking for good answers about mac or any product of apple (ipad, iphones, ect..) contact me
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I would like to update my credit card information and

Customer Question

I would like to update my credit card information and confirm my current password ( Macfada43 ) Thanks Dave
JA: When did you last reset your username and password?
Customer: Do not know ( I am 74 years old and forgetfull
JA: Have you installed any updates recently?
Customer: no
JA: What troubleshooting have you tried?
Customer: none
JA: Anything else you want the Mac expert to know before I connect you?
Customer: just to change my credit card information
Submitted: 3 months ago.
Category: Mac
Expert:  Mr.Med replied 3 months ago.

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 3 months ago.

What account are you doing this with ? Is it your AOL account please?

Customer: replied 3 months ago.
no just myApple account
Expert:  Mr.Med replied 3 months ago.

Do you use a Mac or an iPhone ?

Customer: replied 3 months ago.
No, noy paying $3
Expert:  Mr.Med replied 3 months ago.

Please feel free to ignore the offers for Additional Services. They are automatically sent by the website.

Expert:  Mr.Med replied 3 months ago.

Do you use a Mac or an iPhone please?

Customer: replied 3 months ago.
ok - No on Mac or iphone
Expert:  Mr.Med replied 3 months ago.
  1. Open iTunes.
  2. If you’re not signed in, sign in with your Apple ID.
  3. From the menu bar at the top of your computer screen or at the top of the iTunes window, choose Account > View My Account.
  4. Enter your password, then press the Return or Enter key on your keyboard, or click View Account.

On the Account Information page:

  1. To the right of Payment Type, click Edit.

  2. Change or remove your information.

Let me know the results

Thank you

Customer: replied 3 months ago.
ok will try
Customer: replied 3 months ago.
sorry I do not have itunes
Expert:  Mr.Med replied 3 months ago.

Please download from : www.itunes.com

Expert:  Mr.Med replied 3 months ago.

Has everything worked out ?

Customer: replied 3 months ago.
thanks Dave
Expert:  Mr.Med replied 3 months ago.

I'm glad to know that the problem has been resolved, If you have a moment please rate my answer by clicking on one of the stars, positive rating are appreciated

Thank you

Expert:  Mr.Med replied 3 months ago.

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