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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My email has disappeared. It is just a black screen, G

Customer Question

My email has disappeared. It is just a black screen
JA: Just to clarify, what email service provider are you using?
Customer: G
JA: Have you installed any updates recently?
Customer: No
JA: What troubleshooting have you tried?
Customer: Didn't try any. I have a keyboard and I might have accidentally hit a delete key at the top right of keyboard
JA: Anything else you want the Mac expert to know before I connect you?
Customer: No
Submitted: 12 days ago.
Category: Mac
Expert:  Richard replied 12 days ago.

Hi there and welcome

Can you tell me please which internet browser you are using?

Thank you

Customer: replied 12 days ago.
Don't know
Expert:  Richard replied 12 days ago.

ok, an you describe the icon you click to open it please?

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