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I'm sorry about the issue. On your iPhone, please press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.
- Does that do anything? Is there any power / light?
- Is there anything on the phone's screen now?
Please reply at the box below to continue. Thank you.
Does it do anything when you keep holding both the Home and Power buttons on your iPhone for a long time?
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