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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My iPad keeps changing screens rapidly and I can't enter any

Customer Question

My iPad keeps changing screens rapidly and I can't enter any info without the screen disappearing.
JA: What Operating System (OS) are you running on your iPad?
Customer: How do I check?
JA: When did you purchase your iPad? What troubleshooting have you tried?
Customer: 2yrs ago. Just turning off and restarting,
JA: Anything else you want the Mac expert to know before I connect you?
Customer: No thanks!
Submitted: 14 days ago.
Category: Mac
Expert:  Justin Johnson replied 14 days ago.

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

Expert:  Justin Johnson replied 14 days ago.

It sounds like you need to restore your iPad back to factory settings. This will wipe the device. Is it ok that we do this?

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