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Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 20198
Experience:  5 years as Network Admin, 10+ years of IT support
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ITunes is stealing money from my checking account, No, and

Customer Question

iTunes is stealing money from my checking account
JA: Have you contacted anyone about your account?
Customer: No, and I'm not paying iTunes for an answer.
JA: The Mac Technician's require payment for their services. It's way less expensive on JustAnswer than face-to-face would cost.
Customer: I spent $1.99 for diamonds for the app Design Home & got charged 6.
JA: What's the model and Operating System (OS) of your device?
Customer: i don' know. I'm it illiterate
JA: When did you purchase your Apple device? What troubleshooting have you tried?
Customer: Purchased 2005. No troubleshooting tried
JA: Anything else you want the Mac expert to know before I connect you?
Customer: This also happened with another app Word Find
Submitted: 3 months ago.
Category: Mac
Expert:  Josh replied 3 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 3 months ago.

Click here: http://reportaproblem.apple.com/

Sign into your account if prompted

From there, you can view your purchases and request a refund

Expert:  Josh replied 3 months ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.