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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Cannot remember my apple password my apple id is, this is

Customer Question

cannot remember my apple password my apple id is***@******.***
JA: When did you last reset your Apple ID or password?
Customer: this is the first time. having no luck
JA: Have you installed any updates recently?
Customer: Verizon did about 2 months ago
JA: What troubleshooting have you tried?
Customer: I haven't tried anything other then asking Verizon today and they said to get on the computer to get it.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: i want to set up an i pad and open an app on phone
Submitted: 15 days ago.
Category: Mac
Expert:  PC_Wizzard replied 15 days ago.

Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Lets reset your password

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