Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Shiva transferred all my pics from my old phone {iPhone 5}
Shiva transferred all my pics from my old phone {iPhone 5} to my new computer. I also would like them transferred to my new phone (iPhone 7) … read more
Cris
Cris
4,359 satisfied customers
Pearl. I just bought a new iPhone today and I wanted to
Hi, Pearl. I just bought a new iPhone today and I wanted to download my playlists and movies from my iTunes page. I downloaded the iTunes app onto my new computer, but none of my music and videos appe… read more
Cris
Cris
4,359 satisfied customers
I tried to sync my PC with my iPhone 6S yesterday. I didn't
I tried to sync my PC with my iPhone 6S yesterday. I didn't realize I had never synced this iPhone since I got it in 2016. My PC had been synced with my previous iPhone 6. Now I am missing all my mess… read more
Cris
Cris
4,359 satisfied customers
My iPhone 5s has shut down and I can't reboot it. Tried to
My iPhone 5s has shut down and I can't reboot it. Tried to sinc to iTunes and update but it wouldn't let me. Now only see symbol of charging cord with iTunes logo. I'm beside myself! Please help. … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
Is there a way to transfer my contacts information from my
Is there a way to transfer my contacts information from my old i phone 5 to my current 6? (there is no service to the 5 and the Home button does not work and I want to save the old information from th… read more
Ashik
Ashik
Mac Technician
Master's Degree
14,808 satisfied customers
I just got a new iPhone 6 from Sprint today. I still have
I just got a new iPhone 6 from Sprint today. I still have my Vorizon iPhone 6 (same model). Ive been able to sync up all the apps but I can't seem to sync my photos or my text messaging. I did a Sync … read more
Ashik
Ashik
Mac Technician
Master's Degree
14,808 satisfied customers
I have an iphone 6 and I now have a new iphone 6. I am doing
I have an iphone 6 and I now have a new iphone 6. I am doing a fresh install on my new iphone 6 but I want all 3300 photos to transfer from my first one. Can I do that?… read more
Ashik
Ashik
Mac Technician
Master's Degree
14,808 satisfied customers
I have an iphone 3GS, last night it did something very strange,
I have an iphone 3GS, last night it did something very strange, after I set up an alarm a few hours later the screen lit up and the apple logo appeared and once it finished doing whatever it was doing… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
I have an Iphone 3GS, and experienced a computer (PC) failure.
I have an Iphone 3GS, and experienced a computer (PC) failure. I have a new hard drive and have downloaded Itunes. I want to be able to have all of the information from my Iphone downloaded into my co… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
I bought a new iphone 4s in Sarasota 1 week ago.. The manager
I bought a new iphone 4s in Sarasota 1 week ago.. The manager of the store, Rodney , demonstrated using his phone and neglected to turn my phone on or to make sure it worked before I left the store. I… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
Ijust traded in my I Phone for for a new one since my orginal
Ijust traded in my I Phone for for a new one since my orginal one was having some issues. When I went to the I phone store they asked me had long it had been since I last synced my phone and I said ab… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have a new laptop with a new itunes already downloaded.
I have a new laptop with a new itunes already downloaded. I want to sync but don't want all of my info erased. Do I need to bring my itunes over from my old computer?… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
I bought an Iphone today, When I go into contacts (they transferred
I bought an Iphone today, When I go into contacts (they transferred me to the iphone sim) it is saying no service, I dont think they activated the sim??? can you help… read more
Ashik
Ashik
Mac Technician
Master's Degree
14,808 satisfied customers
How do i transfer music and videos ftom iPhone to home computer
How do i transfer music and videos ftom iPhone to home computer? I can connect OK, Sync is running OK. iphone lists everything but there is nothing in the library. Disconnect phone and the music files… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
since i bought my iphone my pc has crashed. I cant update my
since i bought my iphone my pc has crashed. I cant update my iphone or access my old itunes libarary. Not sure what to do?… read more
Mr. Clark
Mr. Clark
IT Director
Bachelor's Degree
2,477 satisfied customers
Hi. Ive had to create a new user profile name to log in
Hi. Ive had to create a new user profile name to log in on Windows XP (due to a recent problem) so whilst I can sync my iphone with Outlook through iTunes, when i try to sync my music files and ringto… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
I just bought a new iPhone and when I updated my iTunes to
I just bought a new iPhone and when I updated my iTunes to sync the iPhone it suggested I upgrade to a version 3.3 from 3.2???? to make the iPhone work better. Now the iPhone is frozen with the iTunes… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
can you activate a used iphone if it wont sync i thought
can you activate a used iphone if it won't sync? i thought maybe by activating the sim on a different phone then switching sim cards, and let apple know the new phones serial # XXXXX MAC address… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x