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Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 10821
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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Browsing and got security alert cannot clear, I phone 6,

Customer Question

browsing and got security alert cannot clear
JA: What's the model and Operating System (OS) of your device?
Customer: I phone 6
JA: When did you purchase your iPhone 6? What troubleshooting have you tried?
Customer: none yet
JA: Anything else you want the Mac expert to know before I connect you?
Customer: none yet
Submitted: 1 month ago.
Category: Mac
Expert:  Ashik replied 1 month ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Don't worry. That is a SCAM message and that is been there for many years. iPhones are invulnerable to viruses out there. Follow the steps below to remove that message.

Just press the Home button and it will close the message. Then without opening Safari, open Settings app, select Safari. Tap Clear History and Website data button. Press home button to close that screen. That should remove the scam message. You can now open Safari without getting that message.

If you have any questions or would like any additional information, please don't hesitate to ask.

Note : This is not my final answer. I strive to provide Excellent service or 5 star service. If you feel you've received anything less or if you are not satisfied or if my solutions didn't work, please don't rate me bad or poor or ok as it will badly affect my job here. Instead, please let me know and I will try my best to help you until you are fully satisfied or the issue is resolved.

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