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Hi there. My name is*****'m sorry that you're having this trouble. It would be my pleasure to assist you. If you are unable to get the verification code by following the steps online , fortunately you can call APPLE support (1-***-***-****) and provide personal information including full name on account, address, possibly date of birth, etc, to prove your identity. After you have done this they can assist you with a code, and/or password *****
You can also choose to start the process online and set up a time for them to call you if there is currently a wait.
If you have any other questions or need more help with the ipad after you have your verification code issue resolved , just let me know. Otherwise, please take a moment to rate my service as this is the only way I am credited for my time. Hopefully, I have earned 5 Stars but if not please let me know what I can do to ensure you are satisfied. I also invite you to contact me directly with any future support needs at http://bit.ly/2nG6XLy and ask for GeekGal.