Ask Mac Questions and Get Answers from Experts ASAP
I'm sorry about the issue. On your new iPhone 7 Plus, please press and hold both the Power (On / Off) button and the Volume Down button together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.
Please reply at the box below to continue. Thank you.
Note: The Power (on/off) button is located on the right side, and the Volume Down button is located on the left side.
; (If it's an older iPhone model, you would hold both the Power button and Home button (which is right below the screen.)
Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,
Does it do anything when you keep holding the Power and Volume Down button on your iPhone 7 Plus for a long time?
It looks like you are not there. We can schedule another time.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,