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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I can't open my powerpoint presentation that is saved on my

Customer Question

I can't open my powerpoint presentation that is saved on my desktop
JA: What's the model and Operating System (OS) of your device?
Customer: OSX Version 10.9.5
JA: When did you purchase your Apple device? What troubleshooting have you tried?
Customer: About 4 years ago. none.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Mac
Expert:  Jon replied 2 months ago.

Hi my name is***** me take a look at your original question so I don’t miss any details.

Expert:  Jon replied 2 months ago.

When you try to open the powerpoint file, what happens? Do any other powerpoint files open ok?

Customer: replied 2 months ago.
No I get a message saying file can't be opened.
Expert:  Jon replied 2 months ago.

Ok do you mind if I remote in and take a look?

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