Ask Mac Questions and Get Answers from Experts ASAP
Hi my name is ***** ***** to JustAnswer. I am reviewing your question and will post a reply ASAP.
This category covers Mac computers, I will mark the message as being for the Windows category. You should get a reply, or if not you can try recategorising it or asking it again in the Windows category.
You could try Google Photos instead, it might have any missing codec that Picases does not have for the clips.
Try it out here: