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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Youtube error message on iphone se and my ipad. "error

Customer Question

Youtube error message on iphone se and my ipad. "error loading tap to retry." Oh my...what to do?
JA: Just to clarify, what's the exact make and model of your machine?
Customer: MF080LL/A model; serial # F9FRW2NLFLML Apple Ipad (mini I think).
JA: How long has this been going on? What troubleshooting have you tried?
Customer: This began last night when I bought a new Iphone SE and also changed passwords. I am using the correct passwords now to no avail.
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: I have: shut-down/reboot, tried to log out of youtube but can't find the log-out button; disconnected from my wifi and reconnected. I have done this for both new iphone SE and ipad.
Submitted: 1 month ago.
Category: Mac
Expert:  Josh replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 month ago.

Have you tried uninstalling the app then downloading it again?

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