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Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 239
Experience:  Training and Development at Scientifically Speaking
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I can't log in to my apple account because i forgot my apple

Customer Question

I can't log in to my apple account because i forgot my apple password
JA: Have you tried having password ***** directions emailed to you?
Customer: Yes I did but it says it take days before I get my reset password
JA: Have you installed any updates recently?
Customer: Yes
JA: What troubleshooting have you tried?
Customer: Reset password, asking my credentials and filled it up, nothing happen
JA: Anything else you want the Mac expert to know before I connect you?
Customer: I just want to reset my password ***** I can buy some music that I want
Submitted: 2 months ago.
Category: Mac
Expert:  Justin Johnson replied 2 months ago.

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

Expert:  Justin Johnson replied 2 months ago.

You have done this through iforgot.apple.com?