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I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.
Can you please first let me know if you´ve already rebooted your Mac and if the issue persists after doing that?
Please type in the box below, then click on the "Send" button to send me your reply.
Thanks for your patience and best regards,
So you have rebooted, but if clicking on the Mail app, still nothing happens at all?
Please stay tuned a bit longer, I am currently not available for a remote session, but another expert will surely be with you shortly and perform the assistance for you. Just be patient a little longer, please:)
Hi! I am Justin. Let me take a chance to look over your question.
I am able to resolve this remotely. Please select Secure Remote assistance.