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Hi there and welcome
Can you please hold the home and power buttons on the phone for about 10 seconds until you see the apple logo then release.
Let the phone restart and tell me how it then performs.
Let me know the results please
ok, go to settings, general, reset, reset all settings.
Tell me how it then performs please.
You are referring to a service the website offers, which being optional, can be ignored if you do not wish to use it.
Please ignore it and reply here to my last question I sent you please