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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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A, can not get verizon mail and I have had an apple for 30

Customer Question

JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?
Customer: can not get verizon mail and I have had an apple for 30 years and can not reset password ***** it says I am answering the questions wrong
JA: Have you installed any updates recently?
Customer: no I can not get into apple
JA: What troubleshooting have you tried?
Customer: blocked do not know what to do
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 4 months ago.
Category: Mac
Expert:  Richard replied 4 months ago.

Hi there and welcome

Exactly how are you accessing Verizon Mail?

Please let me know

Customer: replied 4 months ago.
Mac and I phone and have not been able to get mail since March
Customer: replied 4 months ago.
Richard where are you we would like you to connect
Expert:  Richard replied 4 months ago.


When were you last able to sign in?