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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I can't get the setup web page, I don't know, Its a Mac Air

Customer Question

I can't get the setup web page
JA: What's the brand/model/Operating System (OS) of your computer?
Customer: I don't know
JA: When did you purchase your computer? What troubleshooting have you tried?
Customer: Its a Mac Air I bought it new about 3 years ago
JA: Anything else you want the computer expert to know before I connect you?
Customer: I guess not except that I don't know very much about my computer
Submitted: 5 months ago.
Category: Mac
Customer: replied 5 months ago.
I need help
Expert:  Samuel Kresslein replied 5 months ago.

Hello, my name is ***** ***** I am one of the experts that is going to help you today. Please give me a moment to look over your question so I don't miss anything.

Expert:  Samuel Kresslein replied 5 months ago.

What is the exact issue you are having?