I want to reset my username and password ***** my onedrive for mac account.
JA: Just to clarify, what's the model of your Mac, and what operating system are you running?
Customer: MacBook Air 11" mid 2011 mac os Sierra 10.12.4
JA: Have you installed any updates recently?
Customer: No. this is a long standing problem that I just got around to trying to fix. Somehow I let Safari or FireFox set my username and password ***** OneDrive. They are a very long string of numbers and letters. I want to simplify them. Then I want to update my iPhone
and iPad so I can access OneDrive from them.
JA: What troubleshooting have you tried?
Customer: Delete and re-load the IOS app. That's all. I tried to figure out on my own how to change the userneame and password, but failed.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: Weel, I guess, how to update the new username and new password ***** my iPhone and iPad.