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Michael Hannigan
Michael Hannigan, Mac Support Specialist
Category: Mac
Satisfied Customers: 11819
Experience:  25+ Years Experience in Computers and Electronics.
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I had the battery replaced at Apple penrith yesterday and I

Customer Question

I had the battery replaced at Apple penrith yesterday and I am only getting SOS signal, I think they may have left out the simcard
JA: What's the make/model of your device? How old is it?
Customer: It is an Iphone 5
JA: How long has this been going on? What troubleshooting have you tried?
Customer: only since they replaced the battery yesterday
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: How to I get signal to be able to usephone
Submitted: 4 months ago.
Category: Mac
Expert:  Michael Hannigan replied 4 months ago.

Hello. My name is***** will be helping you with your question today. Please give me a moment to review your question and respond.

Expert:  Michael Hannigan replied 4 months ago.

You will definitely need the SIM card to get connected to the provider's network.

Expert:  Michael Hannigan replied 4 months ago.

If you cannot get your SIM card back from them, you can get another one from your provider. Who is the provider of your cell services?