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John T. F.
John T. F., Mac Druid
Category: Mac
Satisfied Customers: 3058
Experience:  20+ years in the computer/Mac industry
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I have an iphone 5s. After the last upgrade, i have been

Customer Question

i have an iphone 5s. After the last upgrade, i have been having trouble with my contacts. They used to be sorted by first name. Now some are, some aren
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?
Customer: ios 10.3
JA: Have you installed any updates recently?
Customer: The last was about a month ago. I tried resetting my phone twice. The last names of my contacts is bold faced.
JA: What troubleshooting have you tried?
Customer: reset
JA: Anything else you want the Mac expert to know before I connect you?
Customer: I am also getting a lot of messages of no internet connection.
Submitted: 4 months ago.
Category: Mac
Expert:  John T. F. replied 4 months ago.

Hello! My name is***** will work diligently to provide accurate advice and information. Please give me a minute to read over your submission...

Expert:  John T. F. replied 4 months ago.

It sounds like the sort order has probably changed.

On your iPhone;

tap Settings

Tap Contacts

tap Sort Order and then change it to "First, Last"

If you still have concerns, please do not negatively rate my answer, simply reply back before rating. I'll be more than happy to work with you further. When we are finished, please give my answers a positive rating so I will be credited for my assistance. You are judging my personal service only (not this website, the price, or your issue) and high ratings assure I remain in good standing.

Thanks and good luck,

John