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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I just got a new zip250 so I could review some rather old

Customer Question

Hi...I just got a new zip250 so I could review some rather old zips....the contents are there but they cannot be opened. I must need to download something
JA: What kind of computer do you have?
Customer: MacBook pro with retina 15: 15"
JA: Have you installed any updates recently?
Customer: perhaps..... I usually do it when the notice comes
JA: Anything else you want the computer expert to know before I connect you?
Customer: I don't think so.....I also have an iMac if it would make a difference I can switch computers
Submitted: 5 months ago.
Category: Mac
Expert:  Damian Costa replied 5 months ago.

Hi...My name is ***** ***** a veteran technician expert with over 20yrs of experience...I am here to help you when you are ready?

Please be aware that we are very busy and you may have to wait for a response. Thank you for your patience.

Expert:  Damian Costa replied 5 months ago.

Were the original files saved on a Mac or PC way back when?