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Danny Coloma
Danny Coloma, Mac Enthusiast
Category: Mac
Satisfied Customers: 18
Experience:  Service Technician, Service Manager, Off Site Tech at Apple Premium Service Provider in South Florida
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I have an I-phone and wanted to text a message. When I

Customer Question

I have an I-phone and wanted to text a message. When I presses the contact icon, I don't know what I did wrong and now my contacts have disappeared. I clicked on microsoft see if i could get them back from Microsoft live account. I have difficulty reading the letter and have done this so often after changing my password. it seems that nothing works now.
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: OsX Yosemite version 10.10 was recently installed.
JA: Have you installed any updates recently?
Customer: no.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I want to recover my contacts info. on my iPhone
Submitted: 5 months ago.
Category: Mac
Expert:  Danny Coloma replied 5 months ago.

Hi, You can try going into your phone settings Settings>Mail>Accounts and select the email account that stores your contacts and check to see if the Contacts tab is green.

Expert:  Danny Coloma replied 5 months ago.

Another thing you can try is to login to your email account on a web browser from your computer and see if your contacts are still stored under that email account.

Expert:  Danny Coloma replied 4 months ago.

Hi,

If any of the information that I provided was helpful to you in any way then please leave me a positive rating. If not, then please let me know how I can help you.