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Samuel Kresslein
Samuel Kresslein,
Category: Mac
Satisfied Customers: 62
Experience:  Network Engineer at USAF
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I want to make an appointment at the apple store in short

Customer Question

i want to make an appointment at the apple store in short pump va. having trouble with the multitude of sites.
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?
Customer: el capitan 2010 need more memory have 2 need 8
JA: Have you installed any updates recently?
Customer: no
JA: What troubleshooting have you tried?
Customer: none
JA: Anything else you want the Mac expert to know before I connect you?
Customer: cannot shut it down, keeps saying the photo library is blocking the shut down
Submitted: 3 months ago.
Category: Mac
Expert:  Samuel Kresslein replied 3 months ago.

Hello, my name is ***** ***** I am one of the experts that is going to help you today. Please give me a moment to look over your question so I don't miss anything.

Expert:  Samuel Kresslein replied 3 months ago.

If you wish to set up an appointment with the genius bar at the Short Pump Apple Store,

Call this phone number(###) ###-####and ask if they can make an appointment or if it would be fine just to walk in!

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