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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Turned on chat side bar because it quit working, nothing but

Customer Question

turned on chat side bar because it quit working, nothing but spinning symbol - always worked before , don't know what happened
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?
Customer: no idea
JA: Have you installed any updates recently?
Customer: A friend attempted to trans pic's - told him to stop
JA: What troubleshooting have you tried?
Customer: looked around in settings & Google but
JA: Anything else you want the Mac expert to know before I connect you?
Customer: yeah I'm computer stupid
Submitted: 5 months ago.
Category: Mac
Expert:  David replied 5 months ago.

Hi my name is ***** ***** to JustAnswer. I am reviewing your question and will post a reply ASAP.

Expert:  David replied 5 months ago.

What is the name of the application that you are using the chat sidebar in?