Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I have a Mac book Pro from around 2008 with a 2.4 ghz
second opinion] I have a Mac book Pro from around 2008 with a 2.4 ghz processor and software is Os x 10.8.5. Also 3 GB memory. I would like to update to a more advanced software version as the machine… read more
Justin Johnson
Justin Johnson
Owner
2,730 satisfied customers
I bought a new MacBook pro so I was erasing all of my files
I bought a new MacBook pro so I was erasing all of my files on my old MacBook. I wanted to make sure all my files were off my old MacBook. I think it's wiped clean but I'm not sure. When I turn it on … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
My MacBook Air has a black screen. This was sudden. Used it
Hi. My MacBook Air has a black screen. This was sudden. Used it in class. Fifteen minutes later, black screen. It feels warm. When I plug it in I get a green light … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
It Won't Start & It Had A Circle With a Line Through It &
It Won't Start & It Had A Circle With a Line Through It & Cut Back Off … read more
Justin Johnson
Justin Johnson
Owner
2,730 satisfied customers
The fan is constant and the screen goes out for no reason,
the fan is constant and the screen goes out for no reason … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Macbook air and cursor is frozen. have tried powering off
macbook air and cursor is frozen. have tried powering off several times. … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
Got a MacBook Air with Siberian no. C17L9028FSV7 that won't
Got a MacBook Air with Siberian no. C17L9028FSV7 that won't initiate start up. … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My screen is with a circle going around. No idea. Command r
my screen is white with a circle going around JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running? Customer: no idea JA: Have you installed any updates rec… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I just downloaded and installed a software update, now my
I just downloaded and installed a software update, now my MacBook Air will not turn on or respond at all, what should I do? … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
MacBook air will not boot. Screen is black but you can tell
MacBook air will not boot. Screen is black but you can tell it is on and the apple logo on back is lit. The caps lock does not light so I do not think it is a screen issue. … read more
Jon
Jon
Bachelors Degree
790 satisfied customers
I am using a monitor with my MacBook Air. It has been
I am using a monitor with my MacBook Air. It has been working fine. today, it is randomly going black. If I reboot the computer, it will come up for a bit and then goes black again. I have not upgrade… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Macbook air OS X Yosemite 10.10.1 has a pinwheel now and is
Macbook air OS X Yosemite 10.10.1 has a pinwheel now and is running slow … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
My MacBook can't login, 3 years. MacOS sierra The screen
3 years. MacOS sierra The screen goes black every time I log in … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
My MacBook Air is frozen and won't reboot. : It's about 3
It's about 3 years old and I think is still OS 10. … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
Mac laptop, late 2013, running Yosemite. Why does my cursor
Mac laptop, late 2013, running Yosemite. Why does my cursor skip and go wherever it wants to when typing, anything?… read more
Techie_Ben
Techie_Ben
Software Engineer
Master's Degree
1,444 satisfied customers
you need to restart your computer (message in a black box).
you need to restart your computer (message in a black box). trying to load mac snow leopard. I had a linux distro on the macbook air previously and before had snow leopard. tried all answers in mac fo… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hi. The latest 3-month old MacBook Air wont restart. The wheel
Hi. The latest 3-month old MacBook Air won't restart. The wheel is rotating, and nothing happens.… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
I usually keep my macbook pro pluggen in. However last night
I usually keep my macbook pro pluggen in. However last night I used it unplugged, and then turned it off. Today, I plugged ther charger in but, cannot get it to turn on. I have an orange light on the … read more
Rob
Rob
Mac Computer Tutor
High School or GED
218 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x