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WHAT COMPANY ARE YOU WITH? IS THIS A SECURE NETWORK? I HAVE…

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WHAT COMPANY ARE YOU WITH...
WHAT COMPANY ARE YOU WITH? IS THIS A SECURE NETWORK? I HAVE A WIRELESS BABY CAMREA MODEL SEER 1001RWN IT ALSO HAS A SANSONG MONITOR. SOME HOW SOMETHING HAPPENED AND THE MONITOR NOW DOES NOT SHOW A PICTURE OF THE CRIB OR ANYTHING. IT SAYS OUT OF RANGE AND JUST HAS A BEEP. I CAN NOT HEAR THE BABY IF SHE CRIES, THS IS A PROBLEM. I DO NOT WANT TO BUY ANY SOFTWARE OR PROGRAM. I JUST WANT SOMEONE TO WALK ME THROUGH HOW TO GET THE MONITOR TO WORK IN SINC WITH THE CAMERA AGAIN!
Submitted: 1 year ago.Category: Mac
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Answered in 2 hours by:
3/21/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 1 year ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

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Mac Support Specialist: Kris R, Computer Hardware Engineer replied 1 year ago

Hi

Can you give me the serial number of the device please?

Thanks

Kevin

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Customer reply replied 1 year ago
The serial number on the camera is: s/n: KHSS69MD901MQE
I am not sure of the next to the last letter. I think it is a Q but it could be O There is a small black mark on it that makes me think it is Q.
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 1 year ago

The full make and model please?

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Customer reply replied 1 year ago
I already gave you much of this information, but I will now type it again and what else I see on the camera.
wireless baby camera Model : SEP-1001RWN, DC 6V ...O. 8A, FCC ID: NLMSEP1001RWN
M/C: SEP-1001RWN/CA S/N: KHSS69MD9010MQE SAMSUNG TECHW IN CO.,LTD MADE BY SAMSUNG IN CHINA
The monitor says: samsung SEW-3037W DC IN 6V That is all it says on the monitor.
Now you have everything on the camera and everything on the monitor. PLEASE HELP ME GET THE TWO WORKING TOGETHER AGAIN! THANK YOU!
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 1 year ago

It says here it needs serviced due to a hardware fault, the only thing you can really do is take it back to the point of purchase, sorry!

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