Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I am trying to work from home on my macbook air. My company
Hi there. I am trying to work from home on my macbook air. My company says I don't have an updated enough operating system to work with their requirements. I have mac OS 10.9.5. How can I upgrade the … read more
Josh
Josh
It Support Specialist
Associate Degree
7,313 satisfied customers
I have an apple mouse--worked just fine for a time--not any
Hi---I have an apple mouse--worked just fine for a long time--not any longer. The scroll function is not scrolling. I have checked battery, set up with "scroll direction normal" It is not moving at al… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,656 satisfied customers
When my husband wakes up our computer in the morning he is
When my husband wakes up our computer in the morning he is able to get AOL Later in the day when I want to access AOL I cannot. So I restart my entire computer and then I can get in - this happens sev… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,155 satisfied customers
Safari keeps quitting. Version 10.8.5 not sure of operating
processor 2.7 GHz Intel Core i5 Memory 8 GB 1600 MHz DDR3… read more
Cris
Cris
3,444 satisfied customers
Micarosoft Office Mac 2011 Home & Business. Emails are
Micarosoft Office Mac 2011 Home & Business. Emails are repeating - in bunches, 300 at a time … read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
534 satisfied customers
3 years ago I had a hard drive die. Recoverd files with
3 years ago I had a hard drive die. Recoverd files with StellarPheonix. A number of layerd PSD's had: "Could not complete your request because an unexpected end-of-file was encountered. … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I want to update my iPhoto 8.1.2, I just retrieved from my
I want to update my iPhoto 8.1.2, I just retrieved from my TimeMachine backup, and which came with my iMac bought new in late 2009. I now have OSX Mavericks 10.9.5 and have been advised by Apple that … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I've been having issues backing up my IMac with Time Machine
Hi, I've been having issues backing up my IMac with Time Machine for the past few days. During the last backup the IMac was powered down inadvertently and I've been unable to get the issue resolved. T… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Viet - Mac Tech (Only), I am having a problem configuring
Viet - Mac Tech (Only), I am having a problem configuring the Network Preferences on my iMac correctly using WiFi. The router is from Comcast and appears to be working properly because my iPhone works… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have two questions. 1. Time capsule is not backing up.
I have two questions. 1. Time capsule is not backing up. Says sparse bundle in use. Suggests ejecting the dis image. Help needed. 2. Blue tooth not connecting Magic Mouse and iMac keyboard. Both have … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Something really odd is going on with my email. I keep moving
Something really odd is going on with my email. I keep moving and deleting messages and after I do they keep appearing back in my inbox.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have a 27" iMac, 2.7 GHz Intel Core i5, 12 GB 1333 MHz DDR3,
I have a 27" iMac, 2.7 GHz Intel Core i5, 12 GB 1333 MHz DDR3, OS X 10.8.5 Lately, I've been having trouble w/lettering overlapping / doubling in various applications… and, in my gmail, the choices on… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,748 satisfied customers
I have just bought an Apple mouse and cannot get the scrolling
I have just bought an Apple mouse and cannot get the scrolling function to work with my Macbook. It does work on my wife's Macbook - is there a setting that I have to change to get it to work please?… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Imported pics from sd card two days ago into iPhoto. I
Imported pics from sd card two days ago into iPhoto. I opened I photo today and they are gone and I cannot locate them.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have a Mac OS X 10.6.8. I use Office: Mac 2008 home/student
I have a Mac OS X 10.6.8. I use Office: Mac 2008 home/student version. My Entourage email has suddenly stopped working. I can't see the items I had stored in my sent box, I can't move items to be file… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Last week I was working on a client file (InDesign CS4)which
Last week I was working on a client file (InDesign CS4)which I took off their FTP and opened in InDesign CS5) I was running Snow Leopard on my Mac. Everything was fine until I opened a new chapter and… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
The email relationship between Apple and Comcast is terrible
The email relationship between Apple and Comcast is terrible and unreliable. I use a MBP (Mac OS X Version10.5.8; and Mac Mail version 3.6 (936). I use a comcast.net email address as well as a .biz ad… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
hello again. Nothing seems to help with clicking on Safari
hello again. Nothing seems to help with clicking on Safari which is on my docs---it works, then it doesn't work! I even called Apple and they can't come up with a legit answer. I just don't like havin… read more
The MacWhisperer
The MacWhisperer
Bachelor's Degree
162 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x