Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My photo's have lost the cancel open button. MacBook Air. A
MacBook Air. A box comes up all the time saying. This Mac can't connect to iCloud because of a problem with "*****@******.***" open Cloud preferences to fix this problem. If I hit the later button it will pop up again ever 2-5 seconds. If I press the iCloud Preferences. That tells me nothing. The point is I changed my email to***@******.*** about 4 years ago. How do I change my iCloud to my new email. … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
4,580 satisfied customers
Apple. Oh, boy. Well, instead of going through the entire
Apple. Oh, boy. Well, instead of going through the entire story, let me ask you this: Is there any chance that photos and videos that weren't saved to the cloud because our allotted storage was full i… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
I can't figure out how to back up my older macbook to i
I can't figure out how to back up my older macbook to i cloud so that I can delete many of the files including iTunes to free up memory. … read more
Cris
Cris
4,336 satisfied customers
I have an iphone 5 and I tried to backup my phone on iCloud.
I have an iphone 5 and I tried to backup my phone on iCloud. I got back a message that said that my phone couldn't be backed up because there is not enough iCloud storage available.Also I tried to bac… read more
Jon
Jon
Bachelors Degree
1,112 satisfied customers
I can't play older videos that I recorded, unsupported.
I can't play older videos that I recorded, unsupported … read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
My husband and I both have iPhones. Mine an iPhone 6s, his
My husband and I both have iPhones. Mine an iPhone 6s, his an iPhone 5s. He did an update the other day, and it asked for the Apple ID. We gave the Apple ID from my iCloud and oh boy! We've been synch… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,392 satisfied customers
How are you are you online? its an iphone 7 i got it this
basically i dropped the phone and needed data off it tried to enter password ***** then times not it is disabled and i need my photos off it i did not use iCloud on it … read more
OakdaleTech
OakdaleTech
Owner
6,020 satisfied customers
How does it take to update my iPad2? I have been waiting for
how long does it take to update my iPad2? I have been waiting for about 1 hour after software download. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
2,320 satisfied customers
IPhone Backup MacOS Seirra (Version 10.12.4) iPhone 6
iPhone BackupMacOS Seirra (Version 10.12.4) iPhone 6 (10.3.1)I had to perform a back through iTunes (12.6.0) because of my phone carrier settings. I have ALWAYS used iTunes for backups with no problem… read more
Danny Coloma
Danny Coloma
Apple Certified Macintosh Technician, ACSP, APP
20 satisfied customers
I have an older MacBook Air (2010) that is running OS X
I have an older MacBook Air (2010) that is running OS X 10.9.5 and only has 8 GB of storage space left as I have about 40 GB of photos taking up room. I have an even older MacBook Pro (2006) that is r… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
1,030 satisfied customers
Had to buy iPad air after ipaf2 died. During setup the iPad
Had to buy iPad air after ipaf2 died. During setup the iPad Air says unable to download ipad2 data from cloud because iPad air is only updated to IOS8.1.3 but Ipad2 was 8.2. What do I do to update and… read more
Ashik
Ashik
Master's Degree
10,345 satisfied customers
lately when I turn on my IPad, this appears on the screen.
lately when I turn on my IPad, this appears on the screen. "This IPad cannot be backed up because there is not enough ICloud storage available. you can manage your storage in settings." How can I do t… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
I chose to backup my ipad2 contacts to iCloud last week. I
I chose to backup my ipad2 contacts to iCloud last week. I did not see that the switches to turn off the 450 apps I have were on when I started the backup, so right away the system started saying it w… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,102 satisfied customers
I cant find icloud on my mac. I had to replace my iphone due
I cant find icloud on my mac. I had to replace my iphone due to damage and now it says there is not enough storage to back up. What happened?… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
Deleted over a years worth of iCal info when I attempted to
Deleted over a years worth of iCal info when I attempted to update my MobileMe account in system preferences. Anyway to restore my lost calendars?… read more
DaniBigApple
DaniBigApple
Certified Apple Technician
ACMT-Apple Certified Mac Technician
101 satisfied customers
I up dated my iphone and ipad to icloud. Now the claendar
I up dated my iphone and ipad to icloud. Now the claendar does not sync. How do I get them to communicate with each other as they did before. It is the calendar that came on both systems. The iphone i… read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
I have established 2 iTunes accounts accidentally. This happened
I have established 2 iTunes accounts accidentally. This happened because I had a new email address when I purchase a new MacBookPro. I am one person, with numerous apple products (one iMac, 2 MacBook … read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
7,755 satisfied customers
Ive been storing my old imac 9.1 in hopes to recover a ton
I've been storing my old imac 9.1 in hopes to recover a ton of photos I should have backed up. I've made about 4 clean installs, and 2 memory erase with reinstall. Please tell me i can still rescue th… read more
MarcusTheMacGenius
MarcusTheMacGenius
Bachelor's Degree
36 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

9,021 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x