Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Have MacBook Pro. I have forced shutdown but when I reboot
Have MacBook Pro. I have forced shutdown but when I reboot and the Apple logo goes off I get a blank screen with a circle and a slash through it. I can't get anything after that … read more
Shawn
Shawn
IT Analyst / Consultant
Masters in Information Systems
5,569 satisfied customers
My iphone xmax stuck there is apple logo and line below. It
My iphone xmax stuck there is apple logo and line below … read more
Rei Guimmayen
Rei Guimmayen
Tech Support
Bachelor's Degree
4,930 satisfied customers
I hink I have a Iphone10. The aps are not responding so I
the aps are not responding so I guess the screen is frozen … read more
Moses C
Moses C
Bsc
3,839 satisfied customers
MacBook Pro restore to fresh OS X. Stuck on folder flashing
MacBook Pro restore to fresh OS X. Stuck on folder flashing and then after installing OS X to selected hard drive I get stuck at the circle crossed out icon.See attached for disk utility, not sure wha… read more
David L
David L
Bachelor's Degree
7,103 satisfied customers
Trying to sync a recently repaired iPod touch gen 4 with my
Trying to sync a recently repaired iPod touch gen 4 with my Macbook pro running Catalina 10.11.6. iPod is running OS 6.1.6 I have 2 accounts but I want everything connected to***@******.***. When I co… read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
11,649 satisfied customers
My iPad shows only the Apple logo. Won't start up. Several
My iPad shows only the Apple logo. Won't start up. … read more
Rei Guimmayen
Rei Guimmayen
Tech Support
Bachelor's Degree
4,930 satisfied customers
Apple. I was downloading pictures to my MacBook Pro and
Apple. I was downloading pictures to my MacBook Pro and after a while I canceled download BEFORE all the pictures were downloaded. My I-Phone went into blank screen with White Apple logo....FROZEN. … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
5,172 satisfied customers
I have a 2011 17" MacBook Pro and about sa week ago started
I have a 2011 17" MacBook Pro and about sa week ago started noticing strange video things like the screen shifting over to 2/3 its normal size with part of another screen next to it, the problem has g… read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
3,475 satisfied customers
I've been trying to update the software to IOS 9.3.5 on my
I've been trying to update the software to IOS 9.3.5 on my iphone & it seems frozen at preparing update for the past 1 1/2 hours - my phone is about 3 years old & is 3g … read more
Mike
Mike
Mac Medic
Some college
9,021 satisfied customers
I have a Macpro 10.10.4. It quickly jumps from one item to
I have a Macpro 10.10.4. It quickly jumps from one item to another sometimes on its own. While typing it will jump to another part of the document. The arrow frequently is frozen and I have to restart… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,030 satisfied customers
Daniel I am at an impasse in need your help. I have a 10
Daniel I am at an impasse in need your help. I have a 10 year old desktop Mac tower that has had a former hard drive failure three years ago,replaced, and I installed text tool pro at that time. I now… read more
Mike
Mike
Mac Medic
Some college
9,021 satisfied customers
Hi and.....HELP!!! Please bear with me; Im NOT "tech-savvy"! Ive
Hi and.....HELP!!! Please bear with me; I'm NOT "tech-savvy"! I've successfully managed to accidentally log myself out of my MacBookPro, not remembering ANY DATA from the time a couple of years ago a … read more
Mike
Mike
Mac Medic
Some college
9,021 satisfied customers
After restart several times on macbook pro, cannot open anything
After restart several times on macbook pro, cannot open anything - mouse works, can point at things but not do anything.… read more
Mike
Mike
Mac Medic
Some college
9,021 satisfied customers
Macbook Pro froze when I accessed applications then on
Macbook Pro froze when I accessed applications then on reboot has hung on apple logo with spinning wheel. this happened a week ago so i rebooted into safe mode and all was fine. then rebooted into reg… read more
Daniel
Daniel
Mac Expert
High School or GED
4,738 satisfied customers
2 problems relative to PDFs 1) When I click on a pdf while
2 problems relative to PDFs: 1) When I click on a pdf while on the www, the screen turns black, and I cannot download the document Adobe Reader works fine when I open pdf documents that are on my hard… read more
Mike
Mike
Mac Medic
Some college
9,021 satisfied customers
Time Machine suddenly started malfunctioning a few days ago.
Time Machine suddenly started malfunctioning a few days ago. The automatic back up sticks at "Preparing" for what seems hours and does not back up. It appears to slow down my MacBook Pro. My OS is 10.… read more
Tom
Tom
3 years college
1,113 satisfied customers
I have iTunes 9.0.2 on the latest 13 MacBook Pro. When I connect
I have iTunes 9.0.2 on the latest 13" MacBook Pro. When I connect my iPod it shows up on the desktop (like an external drive) but it does not show up in iTunes under Devices. In the drop down menu the… read more
Daniel
Daniel
Mac Expert
High School or GED
4,738 satisfied customers
I have a macbook pro. When trying to shut down it just sat
I have a macbook pro. When trying to shut down it just sat there for a long time. So I pushed the power button and shut it off. When I turned it on the computer statred up but the display is blank. Ca… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

9,021 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

3,677 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

773 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

226 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x