Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I bought a new Mac Pro laptop and am trying to transfer apps
I bought a new Mac Pro laptop and am trying to transfer apps and settings from my Mac desktop. I have followed the instructions,but all I have seen for 6 hours now is the circled going around. The Mac… read more
Dustin Stroh
Dustin Stroh
Computer Networking and Information Securities
246 satisfied customers
I have recently purchased anew Mac with Retina display and
I have recently purchased anew Mac with Retina display and after transferring photos from my old Mac they are out of order and I am unable to manually rectify this? … read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Locked out of I pod after son punched in wrong codes. It's
Locked out of I pod after son punched in wrong codes. It's about 4 or5 years old but was used daily hooked up in my car for all the music. Anyway, can i get back in or what....… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
I have a MAC desktop computer that I bought 10-12 years ago.
I have a MAC desktop computer that I bought 10-12 years ago. My old pritnter gave out and I bought a new HP Photosmart 6520 printer. I find it doesn't work with my old MAC which has OS 5.8 I think and… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,850 satisfied customers
I have a new macbook pro and want to install Adobe Photoshop
I have a new macbook pro and want to install Adobe Photoshop LE 5 that I had on my windows laptop, using the same cd just windows appear with no clear instructions to follow, I have clicked on anythin… read more
jctservice
jctservice
Systems Administrator
491 satisfied customers
I have bought, second hand, an iMac mid 2011 (OS10.7.5) to
I have bought, second hand, an iMac mid 2011 (OS10.7.5) to replace my old white iMac (intel). Using Migration Assistant I transferred Quark Xpress to the new Mac from my old one (OS10.6.8) only to be … read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I have a new apple computer and I want to transfer my serial
I have a new apple computer and I want to transfer my serial number from my old computer to my new one. [email protected]… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
I use Apple hardware. I recently bought a COOLPIX S8200 and
I use Apple hardware. I recently bought a COOLPIX S8200 and downloaded pictures to my iMac ussing the provided cable with the USB connection. I found no opportunity to transfer the pictures directly t… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,270 satisfied customers
I have an iPod Classic, 160 GB. Its loaded, and I dont want
I have an iPod Classic, 160 GB. It's loaded, and I don't want to lose anything. How do I UPLOAD the contents to my new hard drive? If I plug it in, I think I will lose everything, since the standard p… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
My ipod has 2071 songs on it but is only uploading 779 of them
My ipod has 2071 songs on it but is only uploading 779 of them to my new computer. I don't steal music so not sure why it isn't transferring all of my songs… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
I bought Ipad2 before IOS5 was out ... connected to PC, all
I bought Ipad2 before IOS5 was out ... connected to PC, all was setup, life was grand. Then PC crashed. I want to upgrade iPad to ios5, have reinstalled itunes on PC but don't know next steps… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
I bought a new 2011 MacBook Pro and had all the data from my
I bought a new 2011 MacBook Pro and had all the data from my still functioning 2004 MacBook Pro transferred by the Apple Store. The iPhoto files transferred fine. I backed it all up with My Passport. … read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Bought Microsoft office mac 2011, downloaded it on my imac,
Bought Microsoft office mac 2011, downloaded it on my imac, osx, and the activation key says it is invalid. There are no telephone activation prompts as stated on the help site. I bought the software … read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
The main logic board on my MacBook Pro has been replaced and
The main logic board on my MacBook Pro has been replaced and I get a message that I need to activate Quark on the computer, although it has been installed on this computer for several years. The seria… read more
Mary
Mary
Digital Printing Consultant
Master's Degree
221 satisfied customers
When my wired mouse wore out, I purchased a wireless mouse
When my wired mouse wore out, I purchased a wireless mouse on the advise of the Apple technician in Best Buy. I attempted to use the mouse, but it would not scroll up or down. I returned it to the sto… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I am trying to switch from a pc to a mac. I have the parallels
I am trying to switch from a pc to a mac. I have the parallels desktop 6 for mac but I do not have the transfer cable. I also do not have the WindowsXP cd's as this was already installed on my compute… read more
Mike
Mike
Mac Maestro
Adv. Specialization Info Systems
164 satisfied customers
I am trying to install the upgrade windows 7 32 bit software
I am trying to install the upgrade windows 7 32 bit software from Vista on my mac using parallels. I get the following message; "The unattended answer file contains an invalid product key. Either remo… read more
Mr. Clark
Mr. Clark
IT Director
Bachelor's Degree
2,477 satisfied customers
I just bought a new computer and tried to install Office mac
I just bought a new computer and tried to install Office:mac 2004 from the original CD, but it won't install because it is an upgrade from Office '98. I no longer have the disks for Office 98 and, eve… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x