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Hello! My name is*****I am a certified computer professional who will assist you.
To confirm, the password ***** typed for your Apple ID on your Apple TV was not recognised?
Type your reply below.
OK. If you are on a computer now, please go to this web page:
Sign in there. Let me know if the password *****
Secure Remote Assistance is optional. We can use it later if needed. Please check if you could sign in to your Apple ID on the page I suggested.
That is probably your phone, but check all the devices you own for any messages from Apple.
OK. Please go back to the same page and try to sign in again. You should receive a verification code within 2 minutes. If that doesn't happen, try to reset the password ***** your Apple ID by going to this page:
Let me know the results.
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.Thanks,IT Miro