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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I am having a problem which just stated today the wireless

Customer Question

I am having a problem which just stated today the wireless mouse is not scrolling up the page when i move my finger over it in the mailbox and some other apps
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: El capitan
JA: Have you installed any updates recently?
Customer: Not that I know of
JA: What troubleshooting have you tried?
Customer: I went into the mouse settings but it does not seem to have any option there
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Mac
Expert:  Nathan replied 9 months ago.

My apologies, accidental reply, please disregard.

Expert:  Mike replied 9 months ago.

What model mouse is it?